Privacy policy

Better Wood & Home ("Company," "we," "us," or "our") respects your privacy and is committed to protecting it through this Privacy Policy. This policy describes how we collect, use, and share your personal information when you visit our website, modernthings.com (the "Website").

1. Information We Collect

We may collect the following types of information when you use our Website:

  • Personal Information: Name, email address, phone number, shipping and billing address, payment details, and other information you provide during checkout or account registration.

  • Browsing Information: IP address, browser type, device information, pages visited, and interaction with our Website.

  • Cookies and Tracking Technologies: We use cookies and similar technologies to improve your experience, analyze traffic, and personalize content.

2. How We Use Your Information

We use the information collected for the following purposes:

  • To process and fulfill orders, including payment processing and shipping.

  • To provide customer service and respond to inquiries.

  • To personalize and improve your shopping experience.

  • To send promotional emails, newsletters, and marketing communications (you may opt out at any time).

  • To detect and prevent fraud or unauthorized transactions.

  • To comply with legal obligations and enforce our terms.

3. Sharing Your Information

We do not sell your personal information. However, we may share your information with:

  • Service Providers: Payment processors, shipping partners, and IT support providers that help operate our business.

  • Legal and Regulatory Authorities: When required by law or to protect our rights and property.

  • Business Transfers: In case of a merger, sale, or business transfer, your data may be part of the transferred assets.

4. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and Correction: You may request access to or correction of your data.

  • Opt-Out: You can opt out of marketing communications by following the unsubscribe link in emails.

  • Do Not Track: We honor "Do Not Track" signals as required by California law.

  • CCPA Rights: California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and request deletion.

5. Data Security

We implement security measures to protect your personal information, but no method is 100% secure. You are responsible for keeping your login credentials confidential.

6. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices.

7. Children’s Privacy

Our Website is not intended for children under 13, and we do not knowingly collect their information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy, you can contact us using our Contact Us form.

10. SMS Marketing & Communications

Text Messaging and Phone Number Use

By subscribing to SMS updates from Better Wood & Home, you agree to receive recurring automated promotional and personalized marketing text messages (e.g., cart reminders, new arrivals, special offers) to the mobile number you provided. Consent is not a condition of purchase. Message frequency may vary. Message and data rates may apply. You can opt out at any time by replying STOP or contacting us directly.

We collect phone numbers submitted voluntarily through our website forms, checkout, pop-ups, or opt-in checkboxes. These numbers are used exclusively for the purpose of delivering timely messages about your order status, promotions, abandoned cart reminders, or other relevant store updates.

Use of Cookies for SMS Abandoned Cart Messages

Better Wood & Home’s website uses cookies and behavioral tracking technologies to monitor shopping activity, including items placed in your cart and whether a cart has been abandoned. This data may be used to trigger SMS reminders, helping you return and complete your purchase.

Third-Party Data Sharing

Better Wood & Home does not sell or share your SMS opt-in data or consent with unaffiliated third parties for marketing purposes. This includes text messaging originator opt-in data and consent, which will not be disclosed, transferred, or sold.

Your Choices

You may opt out of receiving marketing SMS messages at any time by following the unsubscribe instructions provided in the messages. Standard messaging rates may apply depending on your mobile carrier and plan.

By using our Website, you consent to this Privacy Policy.